Responsible for providing exceptional customer service by forecasting call volumes and staffing requirements to ensure resources are maximized across the organization. Conducts quantitative analysis to provide recommendations for developing workforce plans. Activities include forecasting, capacity planning, scheduling, and change management to ensure that KPIs are met. Se

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr

Patient Service Specialist Job ID 286187 Location US GA Dacula Experience (Years) 0 Category Administrative Administrative Services Street Address 3605 Braselton Highway Company Physiotherapy Associates Position Type Per Diem Overview When patients enter our center in Dacula, we want them to have an exceptional experience starting at the front desk. That's where you come

The CSR I interacts extensively with our customers to develop relationships; ensuring ultimate customer satisfaction and returning customers. RESPONSIBILITIES Proactively communicate to all internal and external related parties to exceed customer's expectations. Respond timely and accurately to all incoming customer correspondence along with thorough documentation. Receiv

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

Patient Service Specialist Job ID 283280 Location US GA Decatur Experience (Years) 0 Category Administrative Administrative Services Street Address 5255 Snapfinger Park Drive, Suite 130 Company Physiotherapy Associates Position Type Full Time Overview When patients enter our center in Decatur, we want them to have an exceptional experience starting at the front desk. That

The Communication Center Specialist will be responsible for answering and routing all incoming queue calls. We are looking for talented individuals to assist us in providing a 5 star customer experience for our patients on behalf of our affiliated pediatric dental and orthodontic practices. The Specialist's primary responsibility will be scheduling patients for dental and

Patient Service Specialist Job ID 282062 Location US GA Atlanta Experience (Years) 0 Category Administrative Administrative Services Street Address 17 Executive Park Dr. NE Company Physiotherapy Associates Position Type Full Time Overview When patients enter our center in Atlanta, we want them to have an exceptional experience starting at the front desk. That's where you

The Communication Center Specialist will be responsible for answering and routing all incoming queue calls. We are looking for talented individuals to assist us in providing a 5 star customer experience for our patients on behalf of our affiliated pediatric dental and orthodontic practices. The Specialist's primary responsibility will be scheduling patients for dental and

Patient Service Specialist Job ID 280235 Location US GA Kennesaw | US GA Atlanta Experience (Years) 0 Category Administrative Administrative Services Street Address 390 Earnest Barrett Parkway NW Company Physiotherapy Associates Position Type Full Time Overview When patients enter our center in Kennesaw, we want them to have an exceptional experience starting at the front

The CSR I interacts extensively with our customers to develop relationships; ensuring ultimate customer satisfaction and returning customers. RESPONSIBILITIES Proactively communicate to all internal and external related parties to exceed customer's expectations. Respond timely and accurately to all incoming customer correspondence along with thorough documentation. Receiv

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

The Communication Center Specialist will be responsible for answering and routing all incoming queue calls. We are looking for talented individuals to assist us in providing a 5 star customer experience for our patients on behalf of our affiliated pediatric dental and orthodontic practices. The Specialist's primary responsibility will be scheduling patients for dental and

Handle high volume incoming calls. Review the charts and insurance referrals/authorizations and taking appropriate action to assure proper maximal reimbursement. To assist the physicians and/or administrators in all business and patient care responsibilities. Coordinates office communication flow. Communicates effectively and courteously with and demonstrates a caring att

Prepares customer payments for processing. Coordinates set up and maintenance activities for the remittance processor and related equipment. Performs research and adjustment activities. Processes exception items. Maintains inventory of remittance processing supplies. Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.