Contact Center Trainer Requisition ID 2024 25237 Job Locations US Position Type Regular Full Time Category Claims Business Unit BUS_TPA US Excellence In Everything We Touch Position Summary Researches, plans, develops and conducts training programs to ensure that contact center representatives possess thorough product and process knowledge and provide excellent customer s

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

Promote the company's product portfolio and provide service assistance to consumers. Respond to consumer inquiries through calls both inbound and outbound as well as internet inquiries. Deliver prepared sales scripts to educate, inform, and provide solutions to potential customers. Describe solutions for individual sales situations; Communicate with consumers regularly re

NOTE This position is M F 8 4 or 9 5 Pacific Standard Time Job Summary A Tier 1 Customer Support Agent is responsible for providing front line support to customers via email, chat, and phone. Their primary focus is to assist customers during the onboarding process by converting their existing waivers into a reformatted waiver, address common customer issues and provide "h

The Zelis Payments Client Service Representative is part of an upbeat and caring team responsible for addressing issues or concerns from our clients related to our products and processes. Our best Client Service Representatives are super reliable, love helping people, and are great at solving problems. This team also serves as a talent pipeline into the rest of Zelis, so

Receives inbound calls to resolve routine and escalated customer service issues. Provides support and assistance as a resource to new hires and peers. Provides coaching and supports the development and acquisition of job specific skills. Assists with on boarding, training, and quality assurance. Responsibilities 1. Receives inbound customer service calls, assesses root ca

McKesson is an impact driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well being of you and those we serve we care. What you do at McKesson matters. We foster a culture where you can

Ascensus is the largest independent retirement and college savings services provider in the United States, helping millions of Americans save for the future. We are looking for client focused talent who have service as part of their DNA, rather than just part of a job.We take serving our clients seriously and need future associates who want to learn our business, embrace

Serve as a day to day contact with other departments to ensure department functionality is consistent and effective Respond promptly to field sales inquiries and escalations Assist in the creation and execution of department process improvements Manages a team of assigned service representatives and ensures they comply with company guidelines particularly related to quali

The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. In this role, you will be interacting on the phone 100 % of the time with shareowners, their representatives, and the investment community supporting activities

The primary responsibilities of the Customer Care Specialist II in the Contact Center are to provide exemplary customer service to our customers, clients and vendors while meeting and exceeding department metrics. This position may act as a liaison between the Contact Center and other departments within the company. The position demands reliability, follow through, problem

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

Provider Experience Specialist I Job Locations US Remote Requisition ID 2024 35761 # of Openings 5 Category (Portal Searching) Contact Center Position Type (Portal Searching) Employee Full Time Overview Who we are... Ciox Health merged with Datavant in 2021, creating the nation's largest health data ecosystems, powering secure data connectivity on behalf of thousands of p

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

Manage a team of Customer Service Specialists in the contact center who are the initial point of customer contact for our Affinity Integramark business. These responsibilities will include Work with the team to ensure client and customer requirements are achieved and delivered per service level agreements. Clearly define and communicate all goals and standards and provide