We are looking for a highly motivated Help Desk Technician to provide remote support for customers including the DoD and Federal Government. Responsible for performing Tier 1 troubleshooting under the supervision of the Service Desk Manager. Duties include basic computer help desk support and troubleshooting user problems.The Weekend Shift is approximately 6:00 AM - 12:00 PM Eastern Time on Saturday and Sunday.
As a Help Desk Technician you will:
A week in the life of a Help Desk Technician:
Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs and innovation we deliver excellence every day.
Company Awards:
Veteran Hiring Awards:
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The pay rate for this position is $20 hourly. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.